Certification EMEA

Network visibility and rapid troubleshooting for certification leader

SGS is the world’s leading inspection, verification, testing and certification company. With more than 3,900 employees, it operates a network of more than 125 offices, laboratories and ITV around Spain. SGS provides specialized business solutions that improve quality, safety and productivity and reduce risk, helping customers navigate an increasingly regulated world. Their independent services add significant value to their customers’ operations and ensure business sustainability.

Challenges

Need for an analytical capabilities to analyze root causes when network problems occur
3300+ devices within the SGS network
140+ NetFlow sources
Statistics of Top IP
Conversations from the network infrastructure
Improve network traffic visibility

Key Benefits

Absolute network traffic visibility for network optimization and precise incident reporting
Quick and efficient troubleshooting for SGS’s helpdesk
More efficient network management

Deployed products

Flowmon Collector

Situation

For SGS the WAN and LAN monitoring is crucial. Beside of this, it was requested better network visibility and efficiency, the detection of wrong configurations, troubleshooting and supervision over network in order to solve network problems.

Solution

SGS Spain network is used by 3300 devices. The company’s requirements on network visibility have been resolved by Flowmon Collector. The collector was deployed in virtual environment for collecting, storing and analyzing flow data statistics from several Cisco active network devices.

An intuitive collector’s interface called Flowmon Monitoring Center provides network engineers with quick and easy-to-understand overview of network status, displaying communications among selected stations or stations using particular services, listing the most active users and more.

All the NetFlow statistics sent from several SGS’s offices are used for quick analysis, troubleshooting and control under the network traffic. Thanks to that, SGS realized significant save of time on network administration.

“Flowmon solution is used within the SGS network every day by our support department. We are very satisfied with the benefit of visibility and rapid detection of source of the problem in the case of traffic anomalies that negatively influence quality and availability of Internet services. Finally, the Flowmon solution is used to provide synoptic reports about traffic of networks into the Internet based on individual requirements of administrators of these networks.”

Roberto Cabezas
Network Manager